Privacy Policy
1. What does this Privacy Policy mean?
In this privacy policy (hereinafter – Privacy PolicyWe provide you with information on how UAB MOTOREMA (hereinafter – MEMELGO), processes your personal data received:
- upon visiting the website www.memelgo.lt (hereinafter – Website);
- Whilst providing you with services;
- When you are performing active operations on Memelgo's social media accounts;
- When you register on our website and log in to your account;
- when carrying out direct marketing;
- participating in Memelgo's recruitment for vacant positions;
- by providing us with inquiries.
The persons whose data are processed by Memelgo are hereinafter referred to as – Clients. The Privacy Policy also outlines certain obligations for Customers that must be adhered to when visiting the Website.
2. About UAB Memelgo
UAB Motorema, legal entity code 300887893, registered office at I. Simonaitytės g. 23-9, Klaipėda, company data is collected and stored in the Lithuanian Register of Legal Entities. For data protection matters, please contact us by e-mail info@memelgo.lt.
3. What is personal data?
Personal data is any information collected by Memelgo about a Customer that can be used to identify the Customer and is stored electronically or otherwise.
Personal data includes any information, including the Client's first name, surname, address, IP address, that Memelgo collects about Clients for the purposes set out in this Privacy Policy or in a separate Client consent or agreement with Memelgo.
This data also includes the Customer's personal information that is in the public domain, which Memelgo becomes aware of when the Customer contacts Memelgo via social media or takes active steps on Memelgo's social media accounts.
4. How do we collect your data?
How we collect your data depends on the services, which we provide to you or from the nature of our cooperation.
Memelgo processes data:
- data subject rights (Your details), for example, when you send us enquiries or messages using the contact details provided, sign a cooperation agreement with us, or send us your CV when applying for vacancies, fill in forms, register with our information systems, provide your email address to receive newsletters, etc.;
- which are generated when you use our services, for example, when you use our network and services, i.e. making phone calls, sending text messages, browsing the internet, visiting our websites, etc.;
- what we get from other sources, e.g., as a basis, from other institutions or companies, i.e. publicly available registers, insurance companies, etc.
5. Personal data processed during service provision
| Data processing
aim |
Personal data being processed | Data processing term | Basis for data processing |
| Drawing up purchase and sale agreements with clients | Name, surname, personal identification document number, residential address, other details required for issuing an invoice (e.g., a copy of the personal identification document if paying in cash)
|
10 years after the contract's expiry | Contract
BDAR article 6 paragraph 1(d)
|
| Drafting rental agreements with clients | First name surname, address, date of birth, phone number, driver's licence number, driving experience
When entering into an agreement with a legal entity, the details of the responsible person should include: name, surname, telephone number, position held within the company, and a copy of the driving licence.
|
10 years after the contract's expiry | Contract
BDAR article 6 paragraph 1(d)
|
|
Provision of services using a company account (only used when a lease agreement is concluded)
|
First name, surname, details, contract details | Data is retained for 10 years from the client's last login to the client account or the client's last purchase date.
|
Contract
BDAR article 6 paragraph 1(d)
Consent
BDAR Article 6(1)(d)
|
| School administration
Search |
First name, surname, telephone number, email address, address, amount of debt incurred, circumstances of debt incurrence, repayment circumstances of debt.
|
This is for full debt repayment and 10 years after this period. | Legitimate interest
Article 6, paragraph 1, letter d. |
6. Direct marketing
| Data processing
aim |
Personal data being processed | Data processing term | Basis for data processing |
| Sending offers, newsletters and advertisements to clients
|
First name, surname, telephone number, email address. | 2 years after the contract ends | Consent
BDAR Article 6(1)(d)
Electronic Communications Act, Article 81(1). |
You have the right to opt out of receiving direct marketing communications at any time by contacting us by email. info@memelgo.lt.
If you are our active customer and have not objected to receiving direct marketing communications from Memelgo, we will send you emails regarding goods or services that are similar to those you are provided with, based on our legitimate interest.
7. Personalised offers
| Data processing
aim |
Personal data being processed | Data processing term | Basis for data processing |
| Presentation of personalised offers based on customer-provided data | Name, surname, telephone number, email address, address, frequency of service use, contract duration, etc. | 1 year after receiving consent | Consent
BDAR Article 6(1)(d) |
You have the right to unsubscribe from personalised offers at any time by contacting us via email. info@memelgo.lt.
8. Participation in selection for vacant positions
| Data processing
aim |
Personal data being processed | Data processing term | Basis for data processing |
| Job vacancies selection | Your CV and/or cover letter, and any other information you provide. | These are the end of the selection, motivation letters are deleted after the interview with the potential candidate | Consent
BDAR Article 6(1)(d)
|
9. Processing of enquiries, notifications and complaints
| Data processing
aim |
Personal data being processed | Data processing term | Basis for data processing |
| Email query handling | Your name, surname, email address, and correspondence text. | 1 year since the request was processed | Agreement and contract
BDAR Article 6, paragraph 1, points a and b
|
| Telephone enquiry reception | The telephone number you are calling from, a record of the telephone conversation, call metadata – duration, time. | 30 days | Agreement and contract
BDAR Article 6, paragraph 1, points a and b
|
All personal data you provide when communicating with us is used solely for the above-mentioned purposes, and for reviewing messages and administering and managing communication flows.
We undertake not to use your personal data in any publications in a way that would make your identity identifiable, without your explicit consent.
Cookies
A cookie is a small file made up of letters and numbers, which, with your consent, we store in your browser or on your computer's hard drive. We use different cookies for different purposes. Cookies also help us to distinguish you from other website users, thus ensuring a more pleasant website experience and allowing us to improve the website.
Most browsers allow you to reject all cookies, and some browsers provide the option to reject only third-party cookies. Therefore, you can take advantage of these options. However, please note that blocking all cookies will have a negative impact on the use of the Website, and without cookies you will not be able to use all the services provided on the Website.
We use the cookies described below:
- Absolutely essential cookies. These cookies are essential for the Website to function. The basis for processing data with such cookies is the proper execution of the contract when the Customer visits the Website, and Memelgo ensuring the quality and security of the visit. These may include cookies that, for example, allow the Customer to log in and access protected areas of the Website, use the shopping cart function, or other services.
- Analytical and/or performance cookies. These cookies allow Memelgo to recognise and count website visitors and to see how visitors move around the website when they use it. This helps Memelgo to improve the way the website works, for example, by ensuring that users can find what they need easily. The processing of data collected by these cookies is based on Customer consent.
- Functional cookies. These cookies are used to recognise Customers when they return to the Website, so that Memelgo can tailor the content presented to Customers' needs and remember information relevant to Customers. The basis for the processing of data collected by these cookies is the Customer's consent.
Detailed cookie description:
| Slapuko pavadinimas | The purpose of data processing | Moment of creation | Expiry date | The nature of the problem (essential, analytical, functional) |
| cclist | Cookie consent management | After confirming the cookie choices in the table | 1 year | Essential |
| _ga [2x] | Records a unique ID that is used to generate statistical data about how a visitor uses the website. | 2 years | Analytical | |
| _gat | Google Analytics is used to regulate request frequency. | Day 1 | Analytical | |
| _gid | Records a unique ID which is used to generate statistical data about how a visitor uses the website. | Day 1 | analytical | |
| _gcl_au | Used by Google AdSense to experiment with ad performance across the websites that use their services. | 3 months | Analytical | |
| _fbp | Used for Facebook advertising. | 3 months | analytical |
11. Social Media
The website provides links to our social media accounts. We currently have the following accounts:
- tinkle “Facebook“, kurio privatumo pranešimas yra pateikiamas adresu https://www.facebook.com/privacy/explanation ;
- tinkle “Instagram“, kurio privatumo pranešimas yra pateikiamas adresu https://help.instagram.com/155833707900388 ;
- Tinkle “LinkedIn“, kurio privatumo pranešimas yra pateikiamas adresu https://www.linkedin.com/legal/privacy-policy ;
- Tinkle “YouTube“, kurio privatumo pranešimas yra pateikiamas adresu https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/.
We recommend reading third-party privacy notices and contacting service providers directly if you have any questions about how they use your personal data.
12. Data disclosure
We may disclose information about you:
- to our professional advisors, auditors;
- notary, if an agreement entered into with you requires a notarial form;
- to bailiffs, entities providing legal and/or debt recovery services,
- to entities acquiring the right to a debt;
- to joint debtors data file handlers;
- to companies that provide data centre, hosting, cloud, website administration and related services, that develop, provide, support and evolve software, that provide information technology infrastructure services, that provide communication services;
- for companies providing advertising and marketing services;
- for companies providing archiving, physical and/or electronic security, asset management and/or other business services;
- in accordance with the established legal procedure to state institutions: State Tax Inspectorate, Centre of Registers, Social Insurance Fund Board (Sodra), Employment Exchange, etc.;
- to law enforcement agencies upon their request or on our own initiative if there are suspicions of a criminal offence, as well as to courts and other dispute resolution bodies;
- to tax administrators.
Your personal data will not be transferred to a third country and/or international organisation. Except in the cases provided for in this Privacy Policy, we do not provide your personal data to any third parties.
The list of recipients or categories of recipients indicated in the privacy policy may change, so if you wish to be informed about changes concerning recipients of your personal data, please notify us by email. info@memelgo.lt , „I wish to be informed about changes in the recipients of my personal data, name, surname.“.
13. The security of your personal data
Your personal data will be processed in accordance with the requirements of the General Data Protection Regulation, the Republic of Lithuania Law on Legal Protection of Personal Data, and other legal acts. When processing your personal data, we implement organisational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, and disclosure, as well as against any other unlawful processing.
14. Your rights
In this section, we provide information about your rights relating to our processing of your personal data, and the circumstances in which you can exercise these rights. If you wish to obtain more information about your rights or to exercise them, please contact us at the following email address: info@memelgo.lt .
Do not unduly delay me, but no later than 1 (one) month from receipt of the request, You will be provided with information on the actions taken upon receipt of your request to exercise your rights. Given the complexity of the request and the number of requests received, the aforementioned deadline may be extended by a further two (2) months.. In such cases, we will inform you of such an extension and its reasons within 1 (one) month of receiving your request.
The company will refuse to exercise your rights only in cases provided for by law.
- Right to withdraw consent. If you have given us explicit consent for the processing of your data, you can withdraw it at any time by emailing us at info@memelgo.lt .
- The right to access your data. We want you to fully understand how we use your personal data, and to ensure you experience no inconvenience. You can contact us at any time to enquire whether we process any of your personal data. If we store or in any way use your personal data, you have the right to access it. To do this, please submit a written request to us at this email address info@memelgo.lt , please confirm your identity and, when making such a request, adhere to the principles of honesty and reasonableness.
- The right to request further information. If you have any questions about the use of your personal data, we will be happy to answer them or provide any further information we are able to disclose. If you have any specific questions or have not understood the information provided, please contact us by email. info@memelgo.lt .
15. Additional rights
Further information is provided below about your additional rights, which you can exercise by following the procedure described.
- You have the right to ask us correct any inaccuracies in the data held. In such a case, we can ask you to confirm the corrected information.
- You have the right to ask us delete your personal data. This right is exercised in the cases provided for in Article 17 of the General Data Protection Regulation (EU) 2016/679.
- You have the right to ask us Restrict the processing of your personal data arba Don't sort them:
i. the period required to verify the accuracy of your personal data when you dispute data accuracy;
ii. if our processing of your personal data is unlawful, but you decide not to request deletion of the data;
iii. your personal data is no longer needed by us, but you require it to establish, exercise or defend a legal claim;
iv. the period required to determine whether we have a stronger legal basis to continue processing your personal data, if you have exercised your right to object to the processing of personal data. - You have the right for the transfer of data we received from you with your consent or for the conclusion of a contract. If you exercise this right, we will, at your request, transfer a copy of your submitted data.
- You have the right do not agree to us using your personal data:
i. we use your personal data to pursue our legitimate interests, but have no overriding legal basis to continue using your personal data; or
ii. however, whenever we use your personal data for sending newsletters or for direct marketing purposes. In such a case, the data will no longer be used for these purposes, but it may be used for other legitimate purposes.
16. Complaints
If you believe that your rights as a data subject are, or may be, infringed, please contact us immediately with a complaint at the following email address info@memelgo.lt . We will contact you within a reasonable period after receiving your complaint to inform you of the progress of the investigation, and later of the outcome.
If the results of the investigation do not satisfy you, please be informed that you may lodge a complaint with the supervisory authority – the State Data Protection Inspectorate (contacts www.ada.lt ).
17. Liability
You are responsible for ensuring that the data you provide to us is accurate, correct, and complete. If the data you have provided changes, you must inform us immediately by updating the relevant details in the registration form, or if the data is not listed in the registration form, by informing us via email. We shall not be liable in any event for any damage incurred by you due to providing incorrect or incomplete personal data, or for failing to inform us of any changes to it.
18. Privacy Policy Changes
We may update or change this Privacy Policy at any time. Such updated or changed Privacy Policy will come into effect from the moment it is published on our Website. You should check it from time to time to ensure you are happy with the current version of the Privacy Policy.
After updating our Privacy Policy, we will inform you of what we consider to be significant changes by posting them on the Website. If you access the Website after such a notice has been posted, you agree to the new terms set out in the update. You can check the „Last Updated“ date at the bottom to see when the Privacy Policy was last changed.
